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Arielle Zaféra

Arielle Zaféra is a Sustainability and ESG specialist with over 10 years of experience across E&S due diligence, ESG compliance, and stakeholder engagement in both public and private sector contexts. Prior to joining Inside, she led the ILO–IFC Better Work programme in Madagascar, where she has supported the implementation of international E&S standards and strengthens responsible business practices within the private sector.

Prior to this role, Arielle held senior advisory and programme management positions with the International Labour Organization and the Embassy of the Republic of Korea, where she worked on ESG risk screening, governance frameworks, and impact-aligned development projects across sectors including energy, infrastructure, biodiversity, and manufacturing. She also has a strong legal background, having advised on regulatory and institutional matters at the Prime Minister’s Office of Madagascar.

Arielle holds a MSc in Sustainable Development from the University of Sussex and a Master’s degree in Public Law and Political Science. Fluent in Malagasy, French, and English, she brings strong technical expertise, regional insight, and a hands-on approach to ESG integration and sustainable impact delivery across Inside’s investment activities.

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Complaint

Inside is committed to good corporate governance and ethical behaviour and expects its stakeholders to adhere to the same standards.

Inside has instituted a Grievance procedure whose purpose is to manage E&S complaints and grievances from internal and external stakeholders in a systematic, fair, timely and transparent manner.

Any complaint or allegation of malpractice can be addressed through the external grievance form (download) or through any one of the other channels below and will be investigated in an appropriate manner in line with Inside’s compliance process.

This form can also be used to raise any concerns or to submit a whistleblowing report anonymously or with your contact information. All submissions will be handled with strict confidentiality and in accordance with our grievance procedures.

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Telephone Service desk number +230 460 1244
Email Marie Polge, Principal [email protected]
Stephanie Charles, Administrative Executive [email protected]
Face to Face Madagascar 2ème étage Immeuble Nexus, Lot II B 1 AB Andranobevava, Antananarivo 1011
Mauritius Suite 8D1, Block 8, Cascavelle Business Park, Rivière Noire Road Uniciti, Bambous
Zambia 8th Floor, Sunshare Tower, Katima Mulilo Road, Lusaka
Online Form External Grievance Form to be sent to [email protected] or [email protected]