Inside’s Commitment and Complaint Procedure

Inside is committed to good corporate governance and ethical behaviour and expects its stakeholders to adhere to the same standards.

In line with the commitment, Inside has instituted a Grievance Management Procedure and a Whistleblowing Policy designed to manage all complaints and grievances from both internal and external stakeholders in a systematic, fair, timely and transparent manner.

Definitions

• Grievance:
  A grievance is a concern or complaint raised by a stakeholder in relation to Inside and/or its portfolio companies’ activities in relation to E&S (including environment, occupational safety, labour, communities’ safety and security, human rights, Gender-based Violence, Sexual Exploitation Abuse and Harassment, etc.) that an invididual or community group wants addressed by the Company in a formal manner.
• Whistleblowing/Complaint:
  A whistleblowing report, or complaint, is a disclosure made by an individual—either anonymously or with contact details—regarding suspected or actual misconduct, unethical behaviour, or malpractice within the organization. The goal of whistleblowing is to expose and address wrongdoing to prevent future occurrences.

Channels for Submitting a Grievance or Whistleblowing/Complaint Report

Any complaint, allegation of malpractice or grievance can be addressed through any one of the channels listed below and will be investigated in accordance with Inside’s compliance process. All submissions will be handled with strict confidentiality.